Frequently Asked Questions

If you have more questions about how VaricoseVein works, you can always reach out to us!

support@varicosevein.com

FAQs

What types of payment do VaricoseVein providers accept?

Providers in the VaricoseVein community determine their own policies around payment, including setting their own rates and deciding which insurance(s) to accept. Depending on your budget and insurance, we can help you find a provider in the community who fits your needs.

Can I use insurance to see my provider?

Many providers at VaricoseVein accept insurance, but not all. Our Client Matching team will work with you to ensure your provider match is in-network. You can also see a list of providers in-network for you and currently accepting new clients by filtering under “Payment Options” in our online directory.

How do I know if vein treatment is covered by my health benefit?

The recommended way to determine if you have vein health care coverage is to call the number listed on the back of your insurance card. Ask them if you have vein health benefits as part of your coverage. If so, clarify what the copay or deductible is for an outpatient visit.

Does VaricoseVein schedule appointments for me?

No. All providers in VaricoseVein’s community schedule their own appointments. If you use our Client Matching service, we will work with you to find the right provider, and the provider will follow-up directly to schedule a phone consultation and first appointment. If you submit your own consultation request through our directory, those requests are routed straight to the provider.

What happens if my consultation request is declined?

If you don't hear back from a provider within 3-4 days, we recommend searching VaricoseVein’s for a different provider that fits your needs. For one-on-one assistance, please reach out to our Client Matching team anytime.

Your consultation may also be declined because you live in a state where we don't currently operate. In this case, someone on our team will reach out via email about joining our waitlist. By joining, you will be the first to know when VaricoseVein is available in your area.

Once I confirm my preferred provider, how will I communicate with them?

It’s up to you and your provider. Each provider at VaricoseVein has their own process and policies on how they communicate with clients.

How often will I meet with my provider?

It's up to you and your provider! You can set a cadence that feels right to you with your provider.

How are co-pays processed under the program?

VaricoseVein collects all co-pays and co-insurance from any of your insurance clients through our own invoicing system. The only time providers would need to invoice an insurance client directly is to collect payment for a cancellation or missed visit, should that be a part of your practice’s cancellation policy. Keep in mind that you will be responsible for ensuring your clients complete their invoices and will be notified if any have overdue invoices.

Provider FAQs

Joining VaricoseVein

Will I still have full control over my practice? Are there any requirements or expectations once I become a member?

Your practice is your own, and how you run it is always up to you. Because of our membership structure, we’re always focused on how VaricoseVein can serve you — not the other way around. As a member, you have control over what your practice looks like, from the number of clients you see each week and the rates you work at, to what type of therapy modality you use. No matter what you decide, we’ll be there to support you in building your best practice.

Does VaricoseVein take a cut of my fee from visits with cash-pay clients?

No. We charge a monthly fee for membership that gives you access to all of VaricoseVein’s benefits. The income from your cash-pay clients stays with you.

What if a client consultation isn’t a good fit?

Not every prospective client will be the right fit for your practice. If you need to decline a consultation request for whatever reason, we will work with them to find another provider at VaricoseVein.

What if I get referrals outside of VaricoseVein?

VaricoseVein is designed to support your entire practice. We’ll support you in taking care of all your clients whether they come to you through VaricoseVein or not.

Will I be required to take insurance? (we need to change this)

We designed VaricoseVein’s insurance program to be easy and financially rewarding for our members. To further our mission of simplifying access to affordable mental health care, all new members are required to join our insurance program and get credentialed with at least one of our payer partners — Aetna, Cigna, or Optum.

Can I join VaricoseVein if I'm working under supervision?

Yes! Licensed providers who are practicing under supervision are more than welcome to join VaricoseVein. We cannot help members find a clinical supervisor at this time, but we hope to offer this in the future. Supervisors are not required to join VaricoseVein.

Unfortunately, pre-licensed providers who are logging supervision hours in order to receive their license do not qualify for VaricoseVein membership. You must be fully licensed to join.

How are co-pays processed under the program?

VaricoseVein collects all copays and coinsurance from any of your insurance clients through our own invoicing system. The only time providers would need to invoice an insurance client directly is to collect payment for a cancellation or missed visit, should that be a part of your practice’s cancellation policy. Keep in mind that you will be responsible for ensuring your clients complete their invoices and will be notified if any have overdue invoices.

FOR PROVIDERS

Grow your practice
with VaricoseVein.

Get the tools and resources you need to build a thriving private practice, powered by VaricoseVein.

arrow pointing forward